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Sunday, 13th September 9:00 AM - 10:30 AM
GENERAL SESSION
Mission Possible: Execution & Action
Presented by John Harms
10:30 AM - 10:45 AM
BREAK
10:45 AM - 12:15 PM
(choose one)
• 01. The Front Desk Professional
• 02. Appointment Book Essentials
• 03. The Service Expert - Impact on Profit 12:15
PM - 1:15 PM
LUNCH 1:15 PM - 2:45 PM
(choose one)
• 04. Register Essentials
• 05. Driving Execution Through Goal Setting
• 06. Marketing: Plan, Target, Execute &
Analyse 2:45 PM - 3:00 PM
BREAK 3:00 PM - 4:30 PM
(choose one)
• 07. Key Functionality to Improve F.O.V.
• 08. Millennium Tips & Tricks
• 09. Communicating Effectively With Your
Clients 4:30 PM - 5:00
PM
GENERAL SESSION
Actions Plans
Presented by John Harms 7:30 PM - 11:30 PM
CASINO NIGHT |
Monday, 14th September 9:00 AM - 10:30 AM
GENERAL SESSION
Presented by Susie Santiago
10:30 AM - 10:45 AM
BREAK
10:45 AM - 12:15 PM
(choose one)
• 10. Millennium.NET - Not Just Online Booking!
• 11. Operation: Get Control - Security, Back
Up and Alerts
• 12. Mission: Build Client Loyalty 12:15
PM - 1:15 PM
LUNCH 1:15 PM - 2:45 PM
(choose one)
• 13. Operation: Control Inventory
• 14. Periodic Reporting Strategy
• 15. Managing With a Mission
2:45 PM - 3:00 PM
BREAK 3:00 PM - 4:30 PM
GROUP EXERCISE - MARKETING & PLANNING
Presented by Millennium Software Team
• 16. Round table discussion held on marketing
& advertising topics. 4:30 PM - 5:00
PM
CLOSING SESSION
Tomorrow begins your real mission
Presented by John Harms and the Millennium Software team |
