Guiding you through mission will be some of the top Salon and Spa Business
Consultants from across the globe. Below is a detailed profile of our
three key speakers, each a specialist in his or her field.
John Harms -
President and CEO of HARMS Software Inc.
John Harms has been designing leading software in the beauty industry since
1987 when he first created Millennium Software under the name of Salon Solutions. John's "hands-on" approach has allowed him to learn what the
industry really needs to run their businesses more effectively.
Besides
software development, John enjoys educating businesses on key growth
indicators and how technology can be more than a front desk tool. In
2004 John was awarded one of the Top 40 Entrepreneurs under the age of 40
(TOP 40 UNDER 40) by New Jersey Business Magazine in America.
Susie
Santiago - Founder of Santi
Susie Santiago, is an independent business development mentor and coach with
over 17 years' operational experience in the spa and beauty sector. An
expert in building profitable businesses, having managed beauty, spa and
hairdressing salons, 10 years senior management experience in restaurants, as
well as expertise in the PR and recruitment sectors; she understands the segmentation and
dynamics of the many facets of our industry.
Susie's passion is helping her
clients - owners of salons and spas to take their business to the next level -
profitably. This will be the fifth year of
the award winning Santi Development Management Programme. This comprehensive
business resource is designed
for business owners and managers who want to make positive changes and build
more successful businesses.
Susie was consultant for the opening of Space NK, the award winning In
Harmony, Elemis and Cowley Manor spas, and many other opening projects.
Susie is judge for UK and European Spa and Beauty awards, she also writes on
business matters for trade journals.
David Drew has had a distinguished 30 year career in Salon Management working
for world famous names in London's West End (1975 - 1983) before opening his
first salon from scratch in Windsor. In 2006 David starting writing
articles for Hairdressers Journal in the Salon Surgery section.
Now as CEO of
The Impact Business Consultant, David's objective is to help salon owners
and managers develop their salon from giving them a job, to being a business
that delivers success. Being a hairdresser himself David is well
positioned to converse, articulate with other hairdressers and, above all,
to understand their problems.
Chosen
Charity
This year Millennium Software will be donating 10% of the proceeds to
Make-A-Wish foundation. They have a very simple objective - to grant magical
wishes to children and young people fighting life-threatening illnesses.
Your company has the option to donate to Make-A-Wish foundation as well!
We will be collecting all donations throughout the conference so feel free to
talk to any Millennium organiser about donating.
