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Time Pressure
Millennium gives you back control of your business. It lets you manage
the business without having to stop what you’re doing.Inefficiency
You can compare staff performance, identify wastage, improve
hands-on-head time, address weaknesses, and capitalise on strengths.
Losing Staff
You’ll have a crystal clear view of how each stylist is performing. You
can give them feedback, give them incentives, and make them feel valued. If
they feel you’re managing the business and it’s going places, they’ll want to
stay and be part of it.
Losing Clients
You’ll have the time and the information to make your clients feel
special and valued. How do they like their coffee? What’s their partner called?
Do they like to read while their colour’s going off, or do they want to be left
undisturbed? Millennium will tell you – and remember their every whim, just like the staff in the swishest of five-star
hotels do. You can also reward clients’ loyalty with discounts, point’s
schemes, or occasional free extras. And you’ll be able to send them a card for
their birthday in the stylist’s name. They’ll love it!
Trapped by the Business
Once Millennium’s up and running, you’ll finally have time to see the
wood for the trees. What was that dream you had when you launched the business
but were too busy running it to realise? Now, with the facts at your
fingertips, you can see exactly how the salon’s doing, minute-by-minute, and focus
all your energy on making the changes you need rather than trying things
blindly in the hope they’ll make a difference. Lord Leverhulme once famously
said that half the money he spent on advertising was wasted… if only he knew
which half. Millennium will help you see, at a glance, where your effort is
needed, and where it isn’t. So none of it will be wasted.
Lack of Control
At last, you’ll be back in control of your business. You’ll know which
stylists are most productive, which ones lose new clients as fast as they gain
them, which stylists sell extra products to their clients and which don’t
bother, and which clients spend the most or the least with you. You’ll be able
to target the key clients who could visit your salon more often, and give them an
incentive to do so. And you’ll be able to see, in an instant, what difference
it would make to your annual profit if you were to increase the average bill by
even £3. You’ll be astonished!
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