|
|
|
|
|
Vision
Our vision is to continue to be more than just another software company ... our aim is to become a valuable, trusted resource to our clients who can rely on us to provide the necessary frameworks and systems needed to run a profitable and successful business. We continually strive for excellence in developing tools that monitor productivity, streamline operations and ultimately navigate businesses towards their goals, using simple, proven growth indicators.
Leading products
The developers at Harms Software Inc pride themselves on having the ability to examine techniques and systems used within many modern, large global companies and translate them into affordable additions designed exclusively for the Millennium Software suite. This awareness of "best practice" has resulted in ground breaking products such as Millennium.NET and Millennium mini which have brought advanced e-commerce and stock/supply chain management solutions into the beauty industry for the first time.
Head office
Our UK base is located in the South West of England and provides a contemporary 7,000 sq ft building housing the UK helpdesk, training centre and technical workshop. Harms Software’s International base is located in New Jersey, USA. Both UK and USA helpdesk are accessible throughout the day and night working closely with each other to resolve customers technical questions.
Founded
Harms Software Inc was founded in 1986 by John Harms. The first commercial product release was "Salon Solutions" and provided the initial customer base and platform for Millennium™. Today the company produces revenue in excess of £8 million per annum with over 12,000 customers worldwide. Expansion into the UK is far more recent and began in March 2005 via a partnership with PH
Group UK Ltd who themselves have had over 20 years experience in the Hair & Beauty industry.
Introducing a Millennium Software System to your business
When it comes to deciding which solution is the most suitable for your growing business, we would be happy to offer our expert advice and can assure you that we will be with you every step of the way throughout set up and training. We aim to make the introduction of Millennium™ as smooth as possible and even offer full project management when dealing with multi-location installations. We encourage you to contact one of our sales advisors whilst you are still researching the various systems available in the market, we are always happy to give some unbiased advice on how to best prepare your business and your staff for the introduction of a computerised management system. Setting a realistic timescale is the first step to successful implementation, call 0870 350 4410 for advice.
Continual Support & Development
We will help our clients better understand their customers and their customer’s behaviours to assist in identifying how to effectively grow their business. We take pride in our focus on customer service through ongoing friendly and timely support to our clients long after the sale of our software. As your business partner, we are committed to industry leadership by continuously improving our software, incorporating the latest technological advances and listening to and implementing suggestions from our users. Many of your suggestions are taken up for development and made available via automatic Millennium updates. For the latest UK version update, visit our update site.
And finally…Guarantee 365™
Guarantee 365™ is our commitment to quality, support and the stability of our software which allows us to be the only company in the beauty industry to offer a one year, no questions asked guarantee. If Millennium doesn’t meet your needs and give you the tools to grow – we'll give you 100% or your money back on the software purchased.
|
|
|
|
|
|
|
